When you open an account, place a bet, or make a payment on pgok, certain information is shared with us. This page clearly explains what that information is, why it is collected, where it goes, and how it is kept secure.
Here are six key points to know before reading the full details. A complete explanation of each is provided below.
Pgok collects certain information when you register, make payments, or use the platform. Only what is genuinely necessary is collected — nothing more.
All your data is protected with 256-bit SSL encryption. Server access is restricted, and only authorised staff can view the information they need.
Pgok never sells your personal information. In limited circumstances, data may be shared with payment processors or legal authorities.
You have the right to view, correct, or delete your personal data. Contact support and pgok will assist you.
Pgok uses cookies on its website and app primarily to maintain login sessions and improve your experience. No third-party trackers are used for advertising.
Pgok's support team is always here to help with any questions or requests about your data. Feel free to write in Bengali.
This policy has been written in plain, straightforward language on purpose. pgok has no interest in confusing you with legal jargon. If you have any questions about your data, feel free to ask our support team directly.
This Privacy Policy applies to pgok (pgok.run) and all its registered members and visitors. Browsing the pgok website, using the mobile app, or creating an account means you have accepted this Privacy Policy.
Pgok believes privacy is a fundamental right. We only collect what we genuinely need to provide our service. Your data is a responsibility we hold — not a business asset.
This policy should be read alongside pgok's Terms & Conditions. Together, they give you a complete picture of your relationship with pgok.
In brief: pgok collects your information to provide services — not to sell it. Every piece of data we collect has a clear and specific purpose.
Pgok collects three types of information — what you provide directly, what is gathered automatically as you use the service, and what is required for payment processing.
Pgok never stores your full payment account number. All payment information is processed directly through an encrypted gateway.
Every piece of data pgok collects has a specific reason behind it. Collecting data without a clear purpose goes against pgok's policy.
Marketing communications: pgok never sends marketing messages without your consent. If you want to turn off promotional notifications, you can do so at any time from the app's settings.
Pgok does not sell, rent, or share your information with third parties without your consent. That said, there are limited circumstances where sharing certain data is necessary.
Outside of the cases mentioned above, pgok does not share your data with any third party for any other reason. All third parties working with pgok are required to meet pgok's privacy standards.
Pgok uses industry-standard technology and processes to protect your data. Data protection is an ongoing commitment — pgok regularly reviews and improves these measures.
Even with the highest level of protection, no system on the internet is 100% secure. If a security issue is identified, pgok will notify affected members as quickly as possible and work to resolve it.
Cookies are small text files that websites store in your browser. pgok uses cookies, but only for limited and specific purposes.
Pgok does not use third-party cookies for advertising or external tracking. You can disable cookies in your browser settings, though some features may not work properly as a result.
On the Mobile App: The pgok app uses device local storage instead of browser cookies. This is more secure and makes session management simpler.
You have a number of rights over your own data on pgok. To exercise any of them, contact support — pgok typically responds within 7 business days.
| Rights | Finance | How to use |
|---|---|---|
| Right to access | You can view all the data pgok holds about you | Submit a request to support |
| Right to rectification | You can update any incorrect or outdated information | Account Settings or Support |
| Right to deletion | Close your account to have your data deleted | Submit a request to support |
| Portability | You can request a copy of your data | Submit a request to support |
| Right to object | You can opt out of marketing communications | From app settings |
| Right to Restriction | You can restrict certain uses of your data | Submit a request to support |
Please note: Due to legal obligations, certain data must be retained for a specified period even after an account is closed. Contact support for more details.
Pgok may update this Privacy Policy from time to time, as required by changes in law, new technology, or updates to our services. For significant changes, you will be notified via an in-app notification or email.
Continuing to use pgok after any changes to this policy will be taken as your acceptance of the updated terms. We recommend checking the date at the top of this page from time to time.
For any privacy-related questions, requests, or complaints, please contact pgok support:
Data retention period: Data for active accounts is retained for as long as the account remains open. After closure, certain data may be kept for up to 5 years as required by law.
People in Bangladesh are understandably cautious about sharing personal information online — and rightly so. When you register with pgok, you provide certain personal details, and pgok takes that trust extremely seriously.
For every piece of data, we ask ourselves — "Is this genuinely needed for the member's benefit?" If the answer is no, we do not ask for it. pgok does not work with data brokers, does not sell your habits, and does not track you to serve unnecessary ads.
Awareness of digital privacy is growing in Bangladesh. pgok welcomes this shift and makes it a priority to give members control over their own information.
Pgok's security team regularly audits its systems and follows international privacy standards. For as long as you use pgok, the protection of your data remains pgok's responsibility.
Your privacy is pgok's top priority. Register safely and enjoy the best betting experience in Bangladesh.